When checking for New Claims, the renewal reviews are looking for all claims (whether open or closed) that occurred within the policy period for the policy being reviewed.

When checking for Open Claims, the review is reporting on all open claims that are linked to the policy being reviewed.

To gather this information, the review checks the Claims page within the management system. Within the Claims page, the reviewer checks the Claims table for the Date of Loss and Date Reported. It also checks the Policies/Lines table to see if the claim is relevant to the policy being reviewed.