Emails are automatically generated in Connect and personalized for each client based on their renewal information. Therefore, there is no need to manually write emails. Instead you can review them, add some personal touches, and edit them. 
 

Sending an email

1. Find the policy 
   As a User, the main page when you enter Quandri will show a list of policies. From the list of policies, select a policy where the Status is ‘Review Email’ and click to open it.
   
   

   

   
    
2. Review the policy analysis
   In the left panel, you can review key insights from the renewal and use the search bar to find specific information quickly.
    
3. Review and edit the email
   On the right side is the AI-generated email. This email is fully editable so you can make changes, add your own personal touch or add attachments.
4. Check the From address
   Above the email you'll see the address it will be sent from. Most of the time this is filled in for you and locked. If your team sends from more than one domain and the assigned teammate's reply-to address doesn't match any of them, you'll need to pick a domain from the dropdown before the email can be sent.
    
5. Send the email
   Once you are satisfied with the email, you can hit ‘Send’ and the email will be send to the client, with a copy automatically saved into Applied Epic for compliance (requires SDK access).