As summer fades and the season shifts to back-to-school routines, cozy sweaters, and pumpkin-spiced everything, our team has been hard at work behind the scenes. From tackling large, exciting projects—like our highly anticipated Policy Requoting capability (trust us, the buzz is real!)—to fine-tuning existing tools, it’s been a busy month.

While we’re building new capabilities, we remain committed to enhancing the tools you already rely on. This month, we focused on optimizing our Renewal Review capability to boost performance and accuracy.

Read on to see what we’ve rolled out this September.

New Features 🚀

RENEWAL REVIEWS

More policies found, fewer exceptions made

Our latest update enables the processing of policies with terms under one year and policies with varying terms from year to year.

This new feature reduces the number of exceptions caused by documents not being found due to non-standard policy terms. For example, if a policy has an expiring term of 11 months with a 1-year renewal term, it will now be automatically identified and reviewed without issue.

With this update, your team will have fewer policy exceptions and know that policies of all term lengths are reliably handled.

Enhancements 🌟

RENEWAL REVIEWS

• GRC not flagged as missing for Bay of Quinte
  This update ensures that the newest carrier added to Renewal Reviews, Bay of Quinte, does not get GRC flagged as missing
• GRC not flagged as missing for Heartland
  If one of your carriers is Heartland, an enhancement has been made so that GRC is not flagged as missing when the policy form type is ‘Comprehensive Coverage’
• CAA policies supported
  Added the ability to review CAA Ontario auto policies for customers with this carrier.

Fixes 🔧

RENEWAL REVIEWS

• The bot was incorrectly reporting limits and deductibles as ‘unknown’ when they were present on the dec pages and this has now been resolved.
• Resolved mismatched reporting between collision coverage deductibles and all perils coverage deductibles
• Fixed an issue where renewal premiums were miscalculated if the previous year’s policy was marked as new business. The system now accurately reads and processes renewal premiums in these cases.
• In the case of reissues or rewrites, fixed the issue of incorrect documents being reviewed
   

Coming Soon 🥳

We’ve heard your requests loud and clear! Many of our customers have asked for a light mode for our platform, and we’re thrilled to share that our team has been diligently working on a new design. Rest assured, our dark mode will still be available, along with some nice new updates.