Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

US
US English (US)
CA English (Canada)
  • Contact Us

Quandri Knowledge Hub

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Welcome to Quandri

    • Renewal Intelligence Platform

      • FAQs

        • Support

          • Updates

            Can't find what you're looking for?

            Drop us a message
            • Knowledge Hub
            • Welcome to Quandri
            • Epic: Single Sign On (SSO)

            Epic: Single Sign On (SSO)

            Copied!

            Single Sign On (SSO) is a tool available within Microsoft that allows for a convenient and secure way to log into Epic. When moving to any new form of login, the Quandri team needs to be given advance notice of these changes so we can ensure that your bot continues to run without disruption. Without advance notice provided, your bot will not be able to run until the new sign-in structure has been enabled.

            In order for your Quandri Bot to use SSO, we will require a Microsoft email account with your company’s credentials. When the account is created, you can send the email address and temporary password to support@quandri.io. This can be sent by encrypted email if required, our team will reset the password upon the first login.

            Our team will manually test the login to confirm that we can access Epic and update the bot’s configuration to enable single sign-on login capability.

             

            Need more help?

            Reach out to Quandri Support with your query if you can't find what you are looking for in our Knowledge Hub.

             

             

            authentication epic

            Was this article helpful?

            Yes
            No

            Related Articles

            • Quandri Account Requirements
            • Epic: Multi-Factor Authentication (MFA)
            Customer Stories
            Blog
            Newsroom
            quandri.io
            © 2025 Quandri Technologies, Inc.
            Privacy Policy Terms of Use Cookies Policy
            US
            Canada
            United States
            Expand