Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

CA
CA English (Canada)
US English (US)
  • Contact Us

Quandri Knowledge Hub

Contact Us

If you still have questions or prefer to get help directly from an agent, please submit a request.
We’ll get back to you as soon as possible.

Please fill out the contact form below and we will reply as soon as possible.

  • Welcome to Quandri

    • Renewal Intelligence Platform

      • FAQs

        • Support

          • Updates

            Can't find what you're looking for?

            Drop us a message
            • Knowledge Hub
            • Renewal Intelligence Platform
            • Renewal Reviews
            • Quandri Dashboard

            Quandri Dashboard

            Copied!

            Quandri’s Dashboard gives you visibility into your brokerage’s renewal performance, with a detailed view of every policy, including status, key details, and reports. This transparency makes it easy to identify and resolve issues quickly. In this article, we’ll walk through the dashboard’s key features and how to use them effectively.

             

            Dashboard Metrics Tiles

            The metrics section of the dashboard displays six tiles, giving users a clear breakdown of processing outcomes at a glance. The metrics are as follows:

            Metric Description
            # Processed Total count of policies processed
            Processing Rate Percentage and count of successful policies
            Error Rate Percentage and count of policies with errors
            Exceptions Count of exempted policies
            Time Saved Hours saved (editable)
            Dollars Saved Dollar value saved (editable)

             

            Date Range & Filtering

            The date picker now opens a dual-month calendar view with quick-select presets on the left side: 

            • Past Week
            • Past Month
            • Past 3 months
            • Past 6 months
            • Past year
            • Past 2 years
            • Custom range - select by clicking custom start and end dates across the two calendars.

            Additional filters for carrier, policy type, and status are available as a dropdown inline with the date range. The search bar ("Search by carrier, policy, etc...") supports lookup by carrier policy number or policy number directly. 

            Tip: Export your data

            Users can export the filtered data using the Export button.

             

             

             

            Policy Processing Table

            Users can view every processed policy in a searchable, filterable table below the metrics tiles. The table includes the following columns:

            Column Description
            Policy # The policy identifier
            Lookup Code Associated lookup code
            Carrier Carrier name
            ICO Code ICO identifier
            Policy Type Codes Type classification (can show multiple, e.g., "AUTO, HOME")
            Processed Date When the policy was processed by Quandri
            Description Error message (if applicable)
            Status Success, Error, or Exemption (color-coded badges)

            The table supports pagination ("Showing 1-10 of 61 items") with configurable rows per page and page navigation controls.

             

            Review Report Panel

            Clicking the Report button (eye icon) on any row opens a slide-out panel displaying the full policy report. 

            The panel shows:

            • Processed date at the top
            • Policy summary — Policy type, effective date, carrier, premium, premium change (amount and percentage), and applicant age
            • Per-line breakdown — Each policy line (e.g., HOME, AUTO) displays:
              • Review — Coverages and details found on the policy (dwelling limit, deductibles, liability limits, vehicle info, etc.)
              • Missing — Coverages not present (e.g., "No extended dwelling", "No service line coverage")

            At the bottom of the panel, a prompt reminds users: "If you notice anything on your report that is not expected it can be due to your configuration of Coverages or Rules." Two action buttons are available:

            • Edit Rules — Opens the Rules page
            • Edit Coverages — Opens the Coverages page

            Exported data

            Once you export, all of the policy reports will be downloaded for the selected filters.

            Need more help?

            Reach out to Quandri Support with your query if you can't find what you are looking for in our Knowledge Hub.

             

             

             

             

             

            fresh publication

            Was this article helpful?

            Yes
            No

            Related Articles

            • Overview
            • Best Practices
            • Workflow Overview
            Customer Stories
            Blog
            Newsroom
            quandri.io
            © 2025 Quandri Technologies, Inc.
            Privacy Policy Terms of Use Cookies Policy
            Canada
            Canada
            United States
            Expand